REAQ is built by REAQAPP LLC. These terms are the agreement between you and us for using the REAQ app. We have written them to be read, not skimmed past. Most of our users are teenagers, and a document you cannot understand is not really an agreement.
By using REAQ you accept these terms. If you do not agree with something here, do not use the app.
Who can use REAQ
You need to be 13 or older to have your own REAQ account. A parent or guardian can create and manage a page for an athlete they are responsible for.
The information on your page should be true. Your position, school, class year and stats are what coaches and recruiters read to make real decisions about you, so inventing them does not help you and it damages the platform for every honest athlete on it. We may remove pages we believe are faked or impersonating someone.
Your account
Keep your sign-in details to yourself. You are responsible for what happens on your account. If you think someone else has access to it, change your password from Settings and tell us.
Your clips, photos and stats stay yours
You own everything you upload. Posting a clip to REAQ does not transfer it to us, and it does not stop you using it anywhere else.
What you give us is permission to run and promote the app you are using. Specifically, you grant REAQAPP LLC a non-exclusive, worldwide, royalty-free licence to:
- Store and display your content inside REAQ, to the people your privacy settings allow. This is what makes the app work at all.
- Feature your content in REAQ's own promotion — things like the Top 20 board, our App Store listing, our website, and REAQ social accounts. This is how athletes get discovered beyond the people already following them.
That licence covers REAQ only. We do not sell your clips, licence them to other companies, or hand them to advertisers.
You can take it back. Delete a clip and the licence for it ends. We may need a short period to remove copies from backups, and we cannot un-publish something already printed or downloaded elsewhere, but we stop using it.
What you cannot do
- Post someone else's footage as your own.
- Harass, threaten or bully anyone. REAQ has a lot of minors on it and we treat this seriously.
- Post anything sexual, violent, or otherwise inappropriate for a platform used by high school athletes.
- Pretend to be a coach, recruiter, or another athlete you are not.
- Scrape the app, or use it to build a competing database of athletes.
Zero tolerance for abuse
REAQ does not allow objectionable content or abusive behavior. That includes harassment, bullying, threats, hate speech, sexual content, and any contact that exploits or endangers a minor. When we learn of a violation, including through a report, we may remove the content and suspend or terminate the account responsible. We aim to review reports within 24 hours.
You can report a clip, comment, or account from the ⋯ menu, or a message by pressing and holding it, and you can block anyone.
REAQ does not review everything before it is posted. We can't guarantee that all objectionable content will be found or removed, or removed within a particular time. Each user is responsible for what they post. We moderate at our discretion, and nothing in these terms obligates REAQ to monitor content or to take any particular action. If someone is in immediate danger, contact local emergency services.
Recruiting rules are yours to follow
REAQ shows NCAA contact windows and limits some messages based on them. That is a convenience, not legal or compliance advice.
We do not guarantee those dates are current or correct. Recruiting calendars change, and different sports and divisions follow different rules. If you are a coach, a recruiter, an athlete or a parent, following the rules that apply to you is your responsibility, not ours. Do not treat REAQ as your compliance department.
What REAQ costs
REAQ is free right now. Some services may become paid in the future, and we would rather say that plainly than imply otherwise.
If that happens, organizations that joined early get long advance notice before anything changes for them. Any change would be driven by the platform reaching real adoption, not by a date on a calendar.
Ending things
You can delete your account at any time from Settings, under Sign-in & security. That removes your profile, your photo, your stats and your clips.
We can suspend or remove an account that breaks these terms, particularly where someone is being harmed. Where it is reasonable to do so, we will tell you why.
The legal part
REAQ is provided as it is. We work hard on it, but we do not promise it will be uninterrupted or error-free, and we cannot promise that using REAQ will get you recruited. To the extent the law allows, REAQAPP LLC is not liable for indirect or consequential losses arising from your use of the app.
These terms are governed by the laws of the State of Texas.
Changes
REAQ is early, and these terms will change as the product does. Material changes will be flagged inside the app before they take effect.
Contact
Questions about these terms: support@reaqapp.com.