In the app
Open REAQ, go to Settings, then Sign-in & security, then Delete account, and confirm. Your account is deleted straight away.
By email, if you no longer have the app
Email support@reaqapp.com from the email address you sign in with, and ask us to delete your account. We reply to confirm it is your account, then delete it within 7 days and let you know when it is done.
What deleting removes
- your profile and photo
- your stats, clips, comments and love
- your follows and connections
- your sign-in details, devices and notification settings
A parent who deletes their account also deletes the pages they manage that the athlete has not claimed.
What is kept
- Messages you sent are hidden from everyone but kept, so we can meet recruiting-rule and safety obligations.
- Reports are kept for safety.
- Service providers' records are deleted on their own schedules: crash and error reports up to 90 days, session replays up to 30 days, app activity up to 1 year, email delivery records 30 days, and push delivery records about a day.
More detail is in our Privacy Policy.